Office Policies
If you have any questions about our office policies, please call our office during business hours at (218) 233-0570.
Appointments
At our office, we know that your time is important. If you are a new patient, please arrive at our office 30 minutes prior to your scheduled time. For your convenience you may download all the new patient forms and complete them ahead of time and bring them with you to your first appointment.
If you are a returning patient we ask that you arrive at least 10 minutes before your scheduled appointment. This extra time allows us to get you through the check in process and update any information that is needed.
Cancellations
We realize unexpected circumstances arise and you cannot keep your appointment. If this occurs, we ask that you give us 48 hours notice to cancel or reschedule your appointment.
Payment Options
At Southview Dental Care, we make it easy. We will gladly accept the following forms of payment:
- Cash or Personal Check (5% cash discount unless you have insurance with companies that we are in-network: Delta Dental, United Concordia)
- Credit card - We accept Visa, MasterCard, Discover and Debit Cards.
- We also offer financing through Care Credit for larger amounts. A no interest payment plan for 6 months and extended payment plans for up to 48 months are available with approved credit.
Insurance
Dental Insurance is intended to cover some, but not all of the cost of your dental care. Most plans include coinsurance provisions, a deductible, and certain other expenses which must be paid by the patient at the time the service is rendered. Ultimately it is up to the patient to assume responsibility for payment of all procedures you elect to have done.
Please bring your insurance plan information with you on your first visit. We will work with you to see that you receive the maximum benefits to which you are entitled. If you have any questions about your insurance plan or payment options, please call us at (218) 233-0570.